Investor Charter
Investor Charter
Investor Charter in Respect of Research Analyst (RA)
A. Vision and Mission Statements for Investors
Vision
Invest with Knowledge and Confidence.
Mission
To empower investors with reliable research, unbiased market insights, and informed investment decisions while promoting financial awareness, transparency, and long-term wealth creation.
B. Details of Business Transacted by the Research Analyst with Respect to Investors
Grow Capital Research undertakes the following activities:
Publishing research reports based on comprehensive research and analysis.
Providing independent and unbiased views on securities and market trends.
Offering research recommendations while disclosing any actual or potential conflicts of interest.
Delivering recommendations based on publicly available information, market data, and analytical observations.
Maintaining high standards of professionalism, integrity, and compliance.
Conducting annual audits and complying with applicable regulatory requirements.
C. Details of Services Provided to Investors
Client Onboarding
Collection of necessary client information and documentation.
Risk profiling and suitability assessment, wherever applicable.
Execution of required agreements and disclosures.
Client Disclosures
Disclosure of all material information relevant to research recommendations.
Disclosure of conflicts of interest, if any.
Disclosure of terms and conditions governing the research services.
Research Services
Distribution of research reports and recommendations without discrimination.
Timely dissemination of research findings and market insights.
Maintaining confidentiality of research reports until they are made available to intended recipients or the public domain.
D. Grievance Redressal Mechanism
At Grow Capital Research, investor satisfaction is our priority.
In case of any grievance or complaint, investors may contact us through the details provided on our Contact Us page. We shall endeavor to resolve all complaints within 30 days from the date of receipt.
Escalation to SEBI
If the complaint is not resolved satisfactorily, investors may lodge a complaint through SEBI’s online grievance redressal system:
SEBI SCORES Portal
https://scores.sebi.gov.in
SCORES (SEBI Complaints Redress System) is a centralized web-based platform that enables investors to submit complaints and track their status online.
Physical Complaint Address
Office of Investor Assistance and Education
Securities and Exchange Board of India (SEBI)
SEBI Bhavan, Plot No. C4-A, ‘G’ Block
Bandra-Kurla Complex, Bandra (East)
Mumbai – 400051, Maharashtra, India
E. Expectations from Investors (Responsibilities of Investors)
Do’s
Always deal with a SEBI-registered Research Analyst.
Verify the validity of the Research Analyst’s registration certificate.
Check the SEBI Registration Number before availing services.
Refer to the list of SEBI Registered Research Analysts available on the SEBI website.
Carefully read all disclosures provided in research reports before making investment decisions.
Make payments only through authorized banking channels and retain proper payment receipts.
Review research recommendations thoroughly before investing in any security.
Seek clarification and ask relevant questions before acting on any recommendation.
Report any Research Analyst offering assured or guaranteed returns to SEBI.
Don’ts
Do not transfer investment funds to a Research Analyst.
Do not rely solely on rumors, tips, or misleading advertisements.
Do not get influenced by unrealistic promises, discounts, gifts, or incentives.
Do not share trading account credentials, passwords, OTPs, or demat account access with any Research Analyst.
Do not expect guaranteed returns from any investment recommendation.
Do not make investment decisions without understanding the associated risks.
Investor Awareness
Important Disclosures
Investments in securities markets are subject to market risks.
Past performance does not guarantee future results.
Research recommendations are based on analysis and publicly available information and should not be construed as guarantees of performance.
Investors should carefully evaluate their financial situation, risk tolerance, and investment objectives before investing.
SEBI Investor Resources
For investor education and awareness, please visit:
Important Note
Registration granted by SEBI and certifications obtained by a Research Analyst do not guarantee performance or assure returns to investors.
Investments in securities markets are subject to market risks. Read all related documents carefully before investing.